Certificate
EU certificate of registration
Issued by the European Union Intellectual Property Office on 18 April 2026 for trade mark No. 019287829, in class 41 — education and training.
Open the certificate (PDF)Legal
The documents
Everything we publish about how the Academy operates, on one page.
Document 1
Terms of Use
Last updated 5 August 2026
1. About this website
This website is operated by Faceplastica Academy LLC, a company based at Office 1108, Smart Heights, Al Thanyah First, Dubai, United Arab Emirates (P.O. Box 450642). The site provides information about the Academy and its educational programmes.
2. No sale on this site
This website does not sell goods or services and does not process payments. Enrolment enquiries are handled individually, by request, outside of this website. Once you are enrolled, our Refund and Cancellation Policy applies.
3. Informational content
Content on this website is provided for general information about our educational programmes. It is not advice of any kind, and it is not an offer capable of acceptance.
4. Intellectual property
All texts, images and materials on this website belong to the Academy or are used with permission. You may view and share them for personal, non-commercial purposes; any other use requires our written consent.
Faceplastica® is a registered mark: European Union trade mark No. 019287829 (registered 18 April 2026) and United States service mark Reg. No. 8,314,145 (registered 23 June 2026), both in class 41 — education and training.
5. Acceptable use
You agree not to misuse this website: no attempts to disrupt it, no automated copying at scale, and no use of its content to misrepresent the Academy or its programmes.
6. Liability
The website is provided on an "as is" basis. To the extent permitted by applicable law, we accept no liability for decisions made on the basis of the information published here.
7. Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
8. Language
This website is published in Arabic and English. If the two versions differ, the Arabic version prevails.
9. Contact
Questions about these terms — reach us through the details on the Contact page.
Document 2
Privacy Policy
Last updated 5 August 2026
1. Who we are
The controller of your personal data is Faceplastica Academy LLC, Office 1108, Smart Heights, Al Thanyah First, Dubai, United Arab Emirates (P.O. Box 450642). This policy follows the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021, "PDPL").
2. What we collect
This website has no forms and collects nothing from you directly. When you contact us by messenger, we process what you choose to share — your name, your contact number and the content of your message. The website itself only processes the basic technical data needed to serve its pages.
3. Cookies and analytics
This website does not set analytics or advertising cookies.
4. Why we process your data
We process your data to respond to your enquiry, to provide information about our programmes, and to meet legal obligations. We do not sell personal data and we do not use it for automated decision-making.
5. Legal basis
We process enquiry data on the basis of your consent, given when you write to us. You may withdraw consent at any time — see section 7.
6. Sharing and transfers
Your data may be handled by service providers acting on our instructions, such as website hosting, including providers located outside the UAE. In every case we require the safeguards set by applicable law.
7. Your rights
You may request access to your data, correction, deletion, or object to processing — and you may withdraw your consent at any time. To exercise any of these rights, reach us through the details on the Contact page.
8. Retention
We keep enquiry data only as long as needed for the purposes above, or as long as the law requires.
9. Updates
If this policy changes, the updated version will be published on this page.
Document 3
Disclaimer
Last updated 5 August 2026
1. Not evaluated by a regulator
The statements on this website describe an educational practice. They have not been evaluated by any health authority.
2. What this content is not intended for
Nothing on this website or in our programmes is intended to diagnose, treat, cure or prevent any disease.
3. Informational and educational purposes
All content on this website and in our programmes is provided for informational and educational purposes only.
4. Not a substitute for professional advice
Our programmes and materials are not a substitute for professional consultation or advice, and should not be relied on as such.
5. Speak to a professional first
If you have any health concern, consult a licensed healthcare professional before starting any new exercise routine.
6. Social media
Following our accounts, commenting, or exchanging messages on social media does not create a professional advisory relationship and is not personal advice.
7. Results
This programme may help you feel more relaxed and look more refreshed when practised regularly. Results vary from person to person. It is not a medical treatment and is not a substitute for professional advice.
Document 4
Refund and Cancellation Policy
Last updated 5 August 2026
1. What this policy covers
This policy applies to enrolment in an Academy programme. It does not apply to this website: nothing is sold here and no payments are processed here. Enrolment is arranged individually, by request.
2. Cancelling before a programme begins
You may cancel at any time before your programme opens and receive a full refund of everything you paid. No reason is needed and no fee is charged.
3. Cancelling after a programme begins
Once your programme has opened, you have 14 days to change your mind. Within those 14 days you receive a full refund provided you have opened no more than a quarter of the programme's sessions. After 14 days, or once you have gone past a quarter of the sessions, the enrolment is no longer refundable — by then you have the substance of what you paid for, and the materials cannot be returned.
This does not apply if the programme is not what we described it to be. In that case write to us and we will make it right, whatever the calendar says.
4. If we cancel or postpone
If we cancel a programme, or postpone its start by more than 14 days, you may move to the next intake or ask for a full refund of what you paid. The choice is yours, and the 14-day window in section 3 does not apply.
5. How to ask for a refund
Write to us using the details on the Contact page and tell us your name, the programme and the reason. We confirm that we have your request within 2 working days and give you a decision within 10 working days.
6. How refunds are paid
An approved refund is returned within 14 days, by the same method you used to pay and in the same currency. We do not charge a fee for processing it.
7. Your rights under the law
Nothing in this policy limits any right you have under the consumer protection law of the United Arab Emirates — Federal Law No. 15 of 2020 on Consumer Protection, as amended.
Document 5
Complaints Procedure
If something goes wrong, we would rather hear it from you than not hear it at all.
Last updated 5 August 2026
1. Tell us first
Write to us using the details on the Contact page. Most things are settled at this stage, quickly and without formality.
2. What we need from you
Your name, the programme you are enrolled in, what happened, when it happened, and what you would like us to do about it.
3. What happens next
We confirm that we have your complaint within 2 working days. A named member of the Academy who was not involved in the matter reviews it and answers you in writing within 10 working days. If we need longer, we tell you why and give you a new date before those 10 days are up.
4. If you are not satisfied with the answer
You may ask for the matter to be reviewed by the Academy's director. That review is answered in writing within 10 working days and closes our internal procedure.
5. Records
We keep a record of every complaint, what was decided and what changed as a result. Records are kept for as long as the law requires and are available to a regulator on request.
6. Taking it further
Our internal procedure does not replace your right to go to a regulator. Education and training providers in the Emirate of Dubai are regulated by the Knowledge and Human Development Authority (KHDA), which receives complaints about providers directly. Matters that concern you as a consumer — price, description, refunds — fall under Federal Law No. 15 of 2020 on Consumer Protection and are handled by the consumer protection authorities of the United Arab Emirates.
Document 6
Student Code of Conduct
Last updated 5 August 2026
1. Who this applies to
Everyone enrolled in an Academy programme, and everyone taking part in the participants' chat that comes with it.
2. What we expect
Courtesy towards instructors, curators and other students. Questions are welcome at any level. Disagreement is fine; contempt is not.
3. Practising safely
Work within your own range and stop if something hurts. If you have a health concern, speak to a licensed healthcare professional before you start, and follow their advice over ours.
4. Course materials
Your access is personal. Recording, republishing, reselling or sharing programme materials with people who are not enrolled is not permitted and ends access to the programme.
5. In the participants' chat
No advertising, no recruiting, and no giving other students advice about their health. Share your own experience freely; leave the instruction to the instructors.
6. If the code is broken
First a private word, then removal from the chat, then withdrawal from the programme. We explain each step in writing, and section 4 of the Complaints Procedure applies if you think a decision was wrong.
7. What you receive at the end
A complete daily routine you can keep, and access to your programme materials for the access period stated on the programme page.
8. If you need the programme adapted
Tell us what you need before you enrol and we will say plainly whether we can accommodate it. Programmes are recorded, so you set your own pace and repeat any session as many times as you like.
Documents
Documents you can check
Our registrations are public records. Here is the certificate itself, and the two registers where you can verify it independently.
Official register
EUIPO register entry
The registration as the Office itself holds it, with its current legal status and the full class 41 specification.
Open the EUIPO registerOfficial register
USPTO register entry
United States service mark Reg. No. 8,314,145, registered 23 June 2026 on the Principal Register, also in class 41.
Open the USPTO register